Welcome to our FAQ page! We’ve compiled a list of common questions and answers to provide you with quick and helpful information. If you have a question that isn’t addressed below, please feel free to contact us directly, and our team will be happy to assist you.

1. What types of woodcraft products do you offer in your online store?

We offer a diverse range of handcrafted wood products, including Dipping Bowls, Cutting Boards, Lazy Susans, Pens, Clocks, Bowls, Wedding Items, and Walking Sticks. Each piece is meticulously crafted from locally sourced Irish wood where possible.

2. Can I customize my order for a special occasion or personalized touch?

Absolutely! We understand the importance of personalization. Feel free to reach out to us with your specific requirements, and we’ll do our best to create a unique, customized piece for your special occasion.

3. How do I place an order on your ecommerce store?

Ordering from our online store is easy. Simply browse through our collection, select the items you’d like to purchase, and add them to your cart. Follow the prompts to complete the checkout process, providing necessary details for shipping. If you encounter any issues, our customer support team is here to assist you.

4. What is the estimated delivery time for my order?

Our team works diligently to process and ship orders promptly. The estimated delivery time depends on your location. For orders within Ireland, you can typically expect your items to arrive within 5 working days. International orders may take a bit longer. Once your order is dispatched, you’ll receive a confirmation email with tracking information.

5. Do you use sustainable or locally sourced wood for your products?

Yes, we take pride in using locally sourced Irish wood for the majority of our products. Sustainability is a key focus, and we strive to minimize our environmental impact by responsibly sourcing materials. Feel free to explore our commitment to eco-friendly practices in our About Us section.